As the Nigerian economy navigates its digital pivot, questions remain around consumer trust. How can the financial industry foster the maintenance of a trusted/trustworthy ecosystem for the sceptical consumer.
“ Trust in the ‘age of the customer’ has become a key differentiator for smart businesses that can demonstrate a deep understanding of consumer relationships. These businesses understand that putting the customer at the heart of the business is critical to growth in today’s data-focused era.”
– KPMG 2021
The pandemic ensured 2020 was a volatile year, digital transformation was forced on large swathes of the economy as unprepared consumers were forced to leverage digital platforms. But despite industry initiatives evidence shows banking hall footfall has not reduced as anticipated indicating continued distrust of digital platforms. This might be driven by an increase in cyber threats particularly business email compromise (BEC). While fraud and related scams remain an inhibitor to trust in the digital economy, the penetration of user education is also hindering the digital uptake considerably. So, what role do business security leaders in the financial industry have to play in raising confidence in what is a business not technical concern?
CCISONFI Annual Conference 2021: LIVE will once again host the entire conclave of CISOs from the Nigeria Financial Industry, including CIOs, CTOs, Senior Information Security, Risk, Data, Forensics, Compliance, Cyber Law and Law Enforcement professionals from various public and private enterprises across Nigeria.
The conference stands out as the most business critical virtual cybersecurity conference in Africa. It is the definitive location to virtually engage including network opportunities with Cybersecurity experts from the Nigeria Financial Industry.
Managing Director - NIBSS
Chairman Nigerian National Cybersecurity Policy and Strategy 2021 committee, at Presidency
Data Analytics Privacy Technology
Lead Partner - Infusion Lawyers
Chief Security Officer - APM
Clyde & Co
Partner, Cyber Leader - Deloitte Central/Eastern Europe
Partner - Deloitte & Touche
TrustZone will host the CCISONFI Annual Conference 2021: LIVE 20th – 21st May, it will be a mix of keynote sessions, expert panels, fire side chats exploring what should be the 2021 goals of CISOs and what initiatives they should invest time and budget on amidst the many legacy security challenges that remain.
Conference will address the cybersecurity gap that exists between consumers and organizations. Focusing on where the priorities differ and how the financial industry continues to integrate cybersecurity into its business transformation agendas to help generate consumer trust and propel business growth.